Terms of Sale

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Terms of Sale (Versión en español)

Valid conditions are written in Spanish and translated into English for the convenience of the reader without involving a contractual obligation.

One. Travel costs

For the cost of travel packages is specified. Should you hire a special flight, preflight theoretical will cost the same, the actual cost of the trip varies according to the time of aircraft engine running. This time includes: engine warm, running, waiting on land or in the air and flying. For this reason the final cost will be known to be over and closed the flight. This cost will increase by landing fees, passenger fees, parking, terminal charges and Eurocontrol (when apply). Price includes fuel price in Spain, refueling in another country will increase the total price considering the difference between the price of fuel in Spain and the price in the country where it was refueled. In all cases, the total flight time contract includes the time the engine is running: treads, waiting on the ground, waiting in flight, detours, etc..

Two. Payment (only for charter flights contracted with us)

Before the flight will be a deposit of 20% of the total flight. The remainder will be paid before completion of the flight. The price detail all applicable taxes and fees (VAT, taxes, etc..) At the time of recruitment, however taxes and fees apply the day you make the full payment and the invoice is issued.

Three. Flight Cancellations (for charter flights contracted with us)

Was canceled three days before the flight free of charge. Cancellations on the day of departure or failure to attend will have an administrative penalty of 20% of the total, except in cases of force majeure (illness of passengers, emergencies, etc..) Bear no charge. Cancellations or reductions in flight time pilot to trial any circumstances due to mechanical, weather, social, and personal air traffic will not lead to any financial compensation to the customer remembering, in these cases, the flight to another date or compensate the flight time is not consumed.

Four. Passengers

Passengers always follow the safety instructions of the pilot and air enclosure staff. No passengers allowed on board, according to the pilot, could pose a flight risk nor admit people with signs of alcohol poisoning or other. Minors must carry an authorization signed by parents or guardians. All children under 16 must travel with an adult family ties that bind and will assume responsibility for the child. NO PETS ADMITED, NO PASSENGERS LESS THAN 12 YEARS OLD AND NO WOMEN IN PREGNANCY PERIOD. Travelers with disabilities should be consulted prior to shipment. The pilot can shorten a flight or return to the home if it considers that there are causes that they felt could affect flight safety or passengers.

Five. Access to the airport and on board

Passengers must carry their documents (identity card or passport) for the airport. Aboard not allowed smoking or drinking alcohol. Within the airport premises passengers will follow the applicable safety standards.

Six. Trips of more than one day

When recruiting a trip that includes transportation to another airport and pick a day other than be considered as four flights for the purpose of cost (based on destination-based destination + destination + + base back to base). Be detailed economic proposal.

Seven. Flight Rules

These trips, except Aerotaxis or specific flights, follow visual flight rules (VFR). This means that you can not fly at night or in weather conditions other than visual (VMC). They can be hired instrumental flights (IFR) departing from other airports can, in these cases, flying in instrument meteorological conditions (night, fog, clouds, etc..).

Eight. Maximum number of passengers

The maximum number of passengers is determined by the characteristics of the aircraft and the aircraft weight and balance calculations. It could happen that the plane supports 3 passengers but the total weight exceeds the maximum weight of the aircraft. In this case, only it allows boarding the appropriate number of people do not give rise to any financial compensation.

In the case of flights traveling with luggage, they are allowed only 2 passengers in the case of aircraft 4 places and 4 passengers 6-seater aircraft.

Nine. Shared flights

We do not offer shared flights. The cost of the flight includes all the passengers.

Ten. Security

For our organization, safety is essential. For this reason we will always ensure that the flight is comfortable and safe for passengers. In the case of adverse weather conditions (rain, snow, fog, poor visibility, strong wind, etc.) we will contact the customer as soon as possible for delaying the flight at no cost for him/her.

Eleven. Intermediation

Intrade Air and Volamos are trademarks of Intrade Consulting SL, acting as brokers between the aircraft operator and passenger (or the portal used for the passenger) to various operators provided with the highest security and best price for the customer.

Twelve. Claims

We have complaint forms available to customers. In case of dispute the customer accepts the Spanish legislation and explicitly of the Courts of Barcelona renouncing their own jurisdiction.